Data Entry Assistant Job at ROCS Grad Staffing, Rockville, MD

Z29wUXJUUkllZmVSMWZ6WGNCY1RLSkd2MGc9PQ==
  • ROCS Grad Staffing
  • Rockville, MD

Job Description

Why You Want To Work Here:

We represent a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Recipient Services Representative is responsible for the accurate and timely response to customer service-based questions over the phone and via email and the processing of benefits applications, payment calculations, and reports.

Responsibilities of the Recipient Services Representative:

  • Provide services to allow plan recipients to make updates to their plans; often making updates to address changes, tax information, bank account information, check re-issues, etc.
  • Receive and respond to incoming emails
  • Calculate benefits information, status, and payments
  • Route calls to appropriate departments
  • Process status requests, applications, documents, and eligibility waivers
  • Maintain files of information
  • Research correspondence files, payroll reports, microfilm, and system record to determine the correct information for employer and/or participant system files, i.e., Federal Identification Number or Social Security Number discrepancies
  • Other duties as assigned

Requirements of the Recipient Services Representative:

  • Previous customer service / data entry processing experience
  • Previous banking or number/ finance-oriented experience desired
  • Listens well with the ability to communicate effectively both in verbal and written communications
  • Presents a professional image in the office
  • Strong attention to detail
  • Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor

Job Tags

Casual work, Flexible hours,

Similar Jobs

Adecco

Plant Manager Job at Adecco

 ...regulations. 10 Years working in Chemical Manufacturing Required. JOB SUMMARY: We are seeking an experienced and dynamic Plant Manager to lead the operations of our chemical manufacturing facility. The ideal candidate will bring extensive experience in chemical... 

Gulfstream Strategic Placements

BAS/Controls Operations Supervisor Job at Gulfstream Strategic Placements

 ...Controls Operations Supervisor Location: Yakima, WA Job Summary We are seeking an experienced and hands-on Building Automation Systems (BAS) / Controls Operations Supervisor to lead and coordinate daily field operations in Yakima, WA. This role is responsible for... 

Optomi

Product Designer Job at Optomi

 ...Optomi, in partnership with our enterprise client, is hiring a Product Designer to support one of the most high-visibility, high-impact areas of their omnichannel journey. This is a rare opportunity to contribute to real products across both web and app platformsworking... 

Nemak

Journeyman Tool and Die Job at Nemak

 ...diploma or equivalent - Prior manufacturing experience preferred - Machine shop experience preferred - Journeyman Tool and Die or Mold Maker card preferred Minimum requirements (training, experience, education): - Must be able to read, write and speak English... 

Ash

Rooms Manager - Hotel Ulysses Job at Ash

 ...ASH Hotels designs, develops, owns and operates a very special collection of properties....  ...its contemporary evolution. The Rooms Manager is responsible for overseeing all front...  ...counseling of team members. Financial, Revenue & Administrative Management: Oversee...