Position Title: Contact Center Scheduling Analyst
Location: On-site | Fremont, MI
Salary Range: $38,000 – $50,000
Overview:
Seeking a detail-oriented analyst with strong Excel skills to support real-time scheduling and performance monitoring for a 250+ agent Contact Center. This is an onsite role requiring technical agility, a knack for problem-solving, and the ability to manage dynamic workflows.
Key Responsibilities:
Qualifications:
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